Verdict: good all-rounder if you take full advantage
Where inventory features are concerned, Lightspeed Retail is quite advanced on any of the plans. Add to that the convenience of keeping payments, ecommerce, customer loyalty and all the rest of your software together on one platform, and it could easily save you time and hassle.
On the other hand, you don’t see the full potential of the system unless you upgrade to a higher plan and/or use Lightspeed Payments. If you just want a specific feature module, such as Customer Loyalty or Analytics, it requires paying for a much more expensive plan than the Basic tier. This is Lightspeed’s way to get merchants to use all its integrated features like ecommerce, but it may not suit everyone.
Small shops will find even the Basic plan more than enough for in-store operations if they’re looking for a good POS system with a serious product management system. If the entire platform works for your business, the price is worth it.