EMV and contactless payments cost 2.75% with SumUp and 2.29% + 9¢ with PayPal Zettle. Although PayPal Zettle’s rate appears lower for domestic cards, the fixed cost of 9¢ added to transactions can make small transaction values expensive. SumUp only has a percentage rate for card reader payments and no fixed dollar fee, making it the cheaper option for many small transactions.
SumUp does not differentiate between US and international cards, nor does it charge extra for currency conversion – the rate stays the same regardless of the card brand or type.
What about PayPal? If you’re accepting a foreign card, a 1.5% cross-border fee will be added no matter what. If currency conversion is involved, another 3% is added on top of the exchange rate. That is quite a difference from SumUp’s fixed 2.75% rate.
Key-in card transactions cost 3.49% + 9¢ and email invoicing and payment links are 3.49% + 49¢ with PayPal, plus applicable cross-border and currency conversion fees. SumUp accepts keyed card payments through its free virtual terminal and payment links for 3.25% + 15¢ per transaction, while e-invoices cost 2.9% + 15¢ per transaction.
Refunds are free to process through SumUp, whereas PayPal charges the full cost of the original transaction per refund. Chargebacks incur no admin fees with SumUp, but do cost $20 each with PayPal, plus a $15 dispute fee in specific cases.
Standard payouts are free in both cases, but PayPal has an additional option to instantly transfer money from your online PayPal account to your bank account for 1.5% of the transfer total.