When you go for a highly customisable system to make your business operations easier, it’s common to see some trade-offs too.
With Clover, the equipment is proprietary, so if something breaks, it is Clover you deal with for a replacement service or customer support. If you go for more generic EPOS software, you’re free to use your own equipment (e.g. iPad, card reader) and merchant account, if needed. There’s more freedom by choosing a system that’s not specific to just one supplier.
On the other hand, you could make Clover uniquely suited for your business. The packages give you a head-start with easy instructions and auto-installs of the core software features, whereafter you pick and choose any specific features through the app market. It has the potential to be your one-stop hub for all your business operations.
Ultimately, this all comes at a price and perhaps long, costly contract with potential headaches from all the fees and customer service hiccups. This is not a system you choose if you’re not sure – it’s a commitment you accept if you know it’s right for you.
Best for: Those prepared to invest in a unique point of sale and merchant account tailored to their small business.