Features (and more features)
Custom-built for the hospitality industry, Lightspeed Restaurant offers a myriad of features relevant to the needs of food-and-drink establishments. Whatever basic functionality (such as tipping) you may be thinking of, it is probably there. Here’s a snapshot of others.
Advanced table tab functions: Assign orders to specific seats at a table, so the waiter knows who’s getting what. Customer switching table? No problem – just transfer the tab to the new table. Customers can also split the bill in any way needed, for instance choose to split by seat, pay in equal parts or just let each table person pay for selected items.
Location management: Not only can you set up multiple floor plans with various table types (e.g. bar, takeaway, regular tables) from the app, you can also add multiple physical locations and coordinate stock exchanges between them. The software is, in other words, built to accommodate for chains and non-static food establishments.
Timed offers: Running a happy hour deal, Saturday promotion or any other limited offers? Set up timed discounts in Manager that apply to specific products, so staff don’t have to check the time and apply discounts manually.
Modifiers: Lightspeed’s ‘modifiers’ are additional choices assigned to a product or category to provide more details about the order. For example, add type of salad dressing, cooking temperature or preferred side dishes out of a selection. In other words, modifiers enable customised orders sent directly to the kitchen so they can start preparing the meals while the waiter takes the order.
Customer loyalty features: Create or pay by gift cards directly in the app. Returning customers can be added to the customer library to enable quick checkout and easy delivery orders. Each customer profile contains as much or little information as you add, but also tracks what they consumed, payment information and when they last bought from you.