Additional payment methods are email invoicing, online store payments, and transactions via payment link (SMS, email or social app) or QR code. These are available to everyone in the SumUp account from the start.
Keyed and virtual terminal payments are 2.95% + 25p per transaction, while online transactions, payment links and email invoices cost 2.5% without a monthly subscription. QR code payments are currently free to accept, i.e. no transaction fee is charged.
Chargebacks always have a processing cost of £10, applicable when a customer disputes a card transaction with their bank.
Refunds are free if processed before the money is settled in your bank account. After that, you can only process refunds if there are enough outstanding payouts (money not yet settled in your account), and SumUp will charge you the transaction fee originally paid.
With an optional subscription, SumUp One, you get the following reduced rates: