What is it best for?
Given the simple layout and lack of complicated features, SumUp Virtual Terminal is perfect for quick transactions that cannot be done in person.
Perhaps you need to secure a deposit over the phone, complete a remote payment for someone who doesn’t have internet access, or finalise a transaction later after a failure to connect a card reader to the internet. SumUp Virtual Terminal works effectively in these scenarios (we’ve tested it), so it’s a great back-up for SumUp merchants who do not want to ever miss a sale.
On the other hand, the virtual terminal is really basic. You can’t connect it to order management features, add customer details like a postal address, or integrate with SumUp’s product library used at the point of sale. Instead, businesses should be prepared to record these details themselves. If a transaction covers multiple products, for example, it is up to you to list these on a separate note associated with the transaction.
Certain areas of business are prohibited from using the virtual terminal, including charities, sales of alcohol, illegal goods and financial services.