When the card reader has successfully processed the payment, you have the option to send a digital receipt via a messaging app, email or text message.
Transactions can be exported from the app to a CSV file for accounting, Excel or other spreadsheet software. Revolut doesn’t give you sales analytics like showing best-selling products or times of day you’re selling more.
An overview of transactions is shown in the Merchant section. To refund a payment, you tap on the transaction and input the refund amount (partial refunds are accepted) and refund reason. The amount will then be processed back to the customer’s card.
But note: you cannot immediately refund a transaction since it is marked as ‘pending’ for a short while after the card payment went through. Only when it is ‘completed’ in your business account can you initiate a refund, and only if you have enough funds settled in the Revolut account to cover the refund amount. This could lead to some awkward moments with customers if they regret a transaction or a mistake was made.
There are no other features related to card reader payments. Apart from the Revolut Business app, the terminal only connects with Nobly, which is a hospitality POS system for cafés and small food-and-drink businesses. This gives you many more features like table plans, an inventory library and discounts.
It does not integrate with other POS apps, deeming it unsuitable for retailers or merchants who need extra features like tipping, inventory management and loyalty functions.