- Pros: Intuitive good looking interface, multi-outlet, feature rich
- Cons: Extra £ for more responsive support, not all integrations available to UK customers
Vend is a cloud-based point of sale system with inventory management available globally. It’s suitable for businesses of all sizes, and a great alternative to a traditional, locally hosted POS system. The features list is comprehensive and well considered, making for a solution that’s perfectly tailored for anything from a one-man operation to a chain of shops.
Vend: key features
It’s important to understand that Vend is a fully cloud-based point of sale platform. This means your POS data is stored online, rather than on a local computer or server.
This cloud setup offers a host of benefits, and a huge number of businesses across the world are beginning to realise this and make the switch. As your data is all stored on the Web, you can access it from anywhere at any time, and everything is backed up and updated automatically.
Like many other cloud-based POS systems, Vend does keep core features available in the event of any situation where you find yourself offline – so you can keep running your business through those (hopefully rare) eventualities.
Vend is designed for Windows, Mac and iPad, and can work on any combination thereof. So you can, for example, operate your Vend POS system via a PC in a fixed retail location, and also have the system running on an iPad for mobile use – all with access to the same real-time data.
Vend’s features list is extensive, in terms of both back-office management functions and the features the customers see. These include the basics like inventory management, barcode generation and features for managing multiple system users. There are also far more advanced options, such as customer relationship management features, provision for loyalty schemes, and the ability to integrate the system with all kinds of third-party additions, such as accounting and analytics systems.
Vend – Costs
As with many cloud-based POS systems, the costs of beginning to use Vend are distinctly unintimidating. The basic plan costs just $59 per month on an annual billing basis. This is for a single outlet and the ideal starting point for a small business.
At the other end of the scale, there’s a multi-outlet package with a whole host of additional features for $169 monthly, and enterprise options for growing businesses who need to think even bigger.
One big benefit of looking at Vend as a POS system for your business is that a free trial is on offer. This only covers one user and ten products, but is enough to allow you to get a feel for the product.
There’s also additional hardware available for those who want to use Vend just like a traditional POS system, complete with cash drawers, receipt printers and barcode scanners.
Getting paid with Vend
Vend integrates with various card machines and payment processors in the UK. Card readers is a low cost way to get started – with no monthly fixed fees, you only pay for transactions. All the main UK mPOS providers can be fully integrated with Vend: iZettle, SumUp, Square and PayPal Here. Using any of these card readers require that you us Vend for iPad. If you’re opting for Mac or PC, you’ll have to go elsewhere for processing.
You can opt for a traditional card machine too – about any can be integrated, but some easier than others. Payment Express and Payment Sense have partnerships with Vend, and can be integrated easily. Card machines from most other provides can be integrated to, but will require more work and money.
Is it UK specific enough?
Vend was founded in New Zealand and still has its headquarters in Auckland. The UK is a tier one market outside New Zealand, along with Australia and the US. The company has a London office, but don’t expect a team to show up at your shop. If you want tailor made integrations, that is best done with a Vend partner, of which there are a few across the country.
If you’re in the market for a new POS system for your business, Vend is well worth a place on your shortlist.