You often see POS providers emphasise how their cloud-based EPOS keeps everything synced in the cloud, updated automatically and stored on the most secure servers in the world. All good, but what if your internet is unreliable?
Some industries are particularly sensitive to interruptions in the till system, for instance busy bars, restaurants and coffee shops – or any high-volume shop at all. If you can’t process orders or transactions when the customer is there, you’re basically losing sales.
There are some 100% cloud-based POS systems that do not work at all during internet downtime. Other options do, though, but it is likely not all functions will run as when it is online.
If you can’t rely on the local WiFi or internet connection, how can you ensure your POS system is running smoothly? What offline functionality should you look for in a new till system?