TouchBistro is a friendly-looking and affordable EPOS solution for food-and-drink businesses of any size at a single location.
In this socially distanced day and age, however, the system lacks a click and collect option as well as integrations for ecommerce, customer loyalty and digital gift cards. Options do exist for these, but only in the US and Canada markets that TouchBistro likes to prioritise.
TouchBistro is great for merchants with unreliable internet, who prefer a locally-stored system to a 100% cloud-dependent system. But if you’re not an Apple fan, or want to use cheaper equipment, you may not like the fact there’s no choice but to use iPads and Apple servers.
It’s easier to use than several other restaurant EPOS systems, and customer support is in the top end of the industry. If you’re not sure where your business is headed in the next year’s time, it could, however, be too much to commit to a year’s contract.
Do we think it’s a top-in-class restaurant EPOS? The limited feedback available from real customers in the UK imply there may still be some way to go to perfection. But from our own tests, it’s definitely high up on the list.