COVID-19 came and swept the world, and UK-wide lockdowns are now a constant threat to restaurants, bars, pubs, cafés and other food venues. Consequently, it’s never been more important for food and drink businesses to offer takeaway, click and collect, contact-free orders or delivery services.

This has had an impact on point of sale (POS) software. POS systems that couldn’t previously integrate with takeaway software are now making the effort to accommodate for online ordering. Still, not all till software for small businesses is ready for it.

We’ve found the best POS for takeaway, pickup and food delivery.

Takeaway & delivery POS Till cost* Best for Website
Lightspeed Restaurant £59+/mo Biggest choice of online ordering integrations
Square for Restaurants £0-£69/mo All-in-one payments, ordering & POS solution
Goodtill £38+/mo Advanced online ordering features included for free
iiko £49+/mo Good online order options & range of POS features
TouchBistro £49+/mo User-friendly EPOS & on-site takeaway orders
Revel Systems Custom quote High-turnover, but small, food businesses

*Excluding VAT.

Takeaway
& delivery
POS
Best for Site
Lightspeed Restaurant Biggest choice of online ordering integrations
Square for Restaurants All-in-one payments, ordering & POS solution
Goodtill Advanced online ordering features included for free
iiko Good online order options & range of POS features
TouchBistro User-friendly EPOS & on-site takeaway orders
Revel Systems High-turnover, but small, food businesses

Lightspeed Restaurant – widest options for online ordering

Best for: Feature-rich takeaway POS & delivery integrations

Pricing: From £59 + VAT/mo

Compatibility: iPad

Pros: Many features for the price, big choice of software integrations, 24/7 customer support

Cons: Integrations cost extra, not as quick to learn as other POS systems

Lightspeed Restaurant is an iPad-based EPOS system with many advanced features for the till, order management, inventory, customer management and much more. Takeaway businesses benefit from the largest selection of online ordering integrations with external software and takeaway platforms.

There’s a choice between monthly and annual subscriptions, and plans can be cancelled any time (fees are non-refundable). If you sign up for an annual contract, you will pay a lower monthly fee.

Image: Lightspeed

Lightspeed Restaurant takeaway

Lightspeed Restaurant has adapted well to demand for contactless and ordering features.

Through the Lightspeed Delivery integration (powered by Deliverect), you can connect the existing food menu in your till system with Uber Eats and Deliveroo. Orders will then show in your EPOS system and prompt the kitchen printer to print the order. Other delivery platforms you can connect with include Mobi2Go, LivePepper, Zuppler and more.

The Lightspeed eCommerce platform comes at an additional cost, with tools to build an online store linked to your choice of online ordering solution. In your restaurant, coffee shop or similar, you can set up a Lightspeed self-order menu for customers to submit their own orders away from the till (however, this feature may require purchasing the older Lightspeed Restaurant EPOS).

Lightspeed Restaurant costs
Software licence per iPad £59 + VAT/mo (annual billing)
£69 + VAT/mo (monthly billing)
Deliverect integration £49-£119 per month
No setup fee
Lightspeed
Restaurant
costs
Software licence per iPad £59 + VAT/mo (annual billing)
£69 + VAT/mo (monthly billing)
Deliverect integration £59-£119 per month
No setup fee

The POS features are suited to small-to-medium, busy takeaway operations that need to monitor inventory, manage table reservations, floor plans, employees (there are lots of staff permissions to personalise) and timed promotions. The EPOS works offline, so operations should not be affected by internet outages.

Lightspeed Restaurant provides a free onboarding session for every new user and 24/7 support through telephone, email or chat. The till software looks stylish, but does require a bit of practice as not all the features are intuitive to navigate.

Payment integrations: iZettle, Paymentsense, SumUp

Can you try before committing? Yes, you can get a free 14-day trial without lock-in.

Square for Restaurants – cheap with good ordering options

Best for: All-in-one affordable POS, ecommerce, ordering & payments

Pricing: From £0-£69 + VAT/mo

Compatibility: iPad

Pros: Free payment & ordering tools, choice of integrations, user-friendliness, simple fees

Cons: POS software not the most advanced, till only works with Square card terminals

Square is excellent for small businesses that don’t know where they’ll be in six months’ time (does anyone know these days?), as there’s no commitment and many of their tools have no monthly fee. Takeaway businesses may, however, do best with the paid Square for Restaurants Plus plan for £69 + VAT per month for one location with any number of tills.

The Square restaurant EPOS works on iPad only. The free Square Point of Sale app works on Android too, but may be too simple for takeaway. For a fee/low-cost platform, Square has an amazing selection of sales channels that work together including a virtual terminal, gift cards, payment links and an online store builder. All of these are automatically available in your Square account.

Photo: Square

Square Online ordering

Set up a free online ordering page via Square Online, integrated with the Square POS system.

The Restaurants software is suitable for small, business food establishments requiring a robust till system that communicates well with other checkouts and the kitchen. Coupled with Just Eat, Deliveroo or Uber Eats through a Deliverect integration (Square users get a discounted price), online orders are automatically pushed to the POS system to prepare immediately.

A cheaper way to offer click and collect or delivery is to create a free online ordering page through Square Online (ecommerce builder). QR codes can be printed for your premises so customers can scan and pay for orders on their phones, contact-free. You can either stay on the free commerce plan or pay £9-£60 monthly for more advanced online store tools.

Alternatively, you can integrate Square with e.g. TapTable for contact-free mobile ordering from the customer’s table, the local takeaway ordering platform Ritual, Pepper HQ for your own branded app or Mobi2Go for a custom online ordering setup.

Square costs
Square for Restaurants software plans Free: £0/mo
Plus: £69 + VAT/mo per location
Square Online transactions 2.5% per online payment
Pickup orders: No extra fee
In-house delivery: 50p extra per order
Deliverect integration From £39/mo – setup fee may apply
Square
costs
Square for Restaurants software plans Free: £0/mo
Plus: £69 + VAT/mo per location
Square Online transactions 2.5% per online payment
Pickup orders: No extra fee
In-house delivery: 50p extra per order
Deliverect integration From £39/mo – setup fee may apply

Square POS systems only work with Square Reader and Square Terminal at a rate of 1.75% per transaction. Payouts go to your bank account the following working day, with optional instant access to funds for an additional 1% fee per transaction.

On Square for Restaurants Plus, you get phone support 24 hours every day, while the Free plan only includes 9am-5pm support on weekdays. Square generally gets good reviews for its simple software and low prices.

Payment integration: Square

Can you try before committing? Yes, you can sign up for a free 30-day trial of Square for Restaurants or use the Free plan indefinitely.

Goodtill – free online ordering features without integration

Best for: Free ordering platform adaptable for many purposes

Pricing: £38+/mo for core POS + hospitality features

Compatibility: iPad

Pros: No monthly cost for online order solution, low transaction cost for online ordering

Cons: No Android compatibility, extra modules & integrations cost extra

Goodtill
(4.1/5)

Goodtill is a very customisable POS system for iPad. It is ‘modular’ because there’s a core POS module suitable for a variety of businesses, and then there are optional add-on modules with industry-specific features for e.g. food and drink. You have to subscribe to a minimum of 12 months, after which it becomes a rolling contract.

It’s recommended that food-and-drink businesses subscribe to the Hospitality module (£9 + VAT/month) on top of the Core POS Module (£29 + VAT/month). This will give you table, tab and customer management features not included on Core POS Module, which will sync nicely with online orders.

Image: Goodtill

Goodtill online ordering

Goodeats lets customers order food online for pickup, drop-off and delivery.

Online ordering is enabled through the Goodeats platform (created by Goodtill). There’s no need for customers to use a specific takeaway app like Uber Eats to access your store, and no integrations required. Instead, Goodeats allows merchants to build a web page with your ordering menu which can be added to your website or linked to on social media.

This can be used for several purposes:

  • Customers can scan a QR code and order without talking to staff (good for social distancing, queue-busting and table ordering)
  • Customers can order online for delivery or collection

Goodeats integrates with your POS food menu and kitchen display, and you can manage orders from the POS app or web browser. There are lots of customisations such as putting a limit to how many orders you can handle at the same time, opening hours, branding and types of services offered. The best part is perhaps that there are no monthly fees – you only pay a charge per transaction accepted.

Goodtill costs
Core POS module £29 + VAT/mo per iPad licence
Optional modules: Hospitality, Kitchen Display Screen, Customer-Facing Display £9 + VAT/mo each
Optional modules: Advanced Stock, Advanced Promotions, Loyalty £18 + VAT/mo each
Optional module: Business Analytics £29 + VAT/mo
Goodeats No monthly cost
1.9% +20p for table ordering & drop-off transactions
2.9% + 20p for collection & delivery transactions
No charge for first £1k of transactions
Goodtill
costs
Core POS module £29 + VAT/mo per iPad licence
Optional modules: Hospitality, Kitchen Display Screen, Customer-Facing Display £9 + VAT/mo each
Optional modules: Advanced Stock, Advanced Promotions, Loyalty £18 + VAT/mo each
Optional module: Business Analytics £29 + VAT/mo
Goodeats No monthly cost
1.9% +20p for table ordering & drop-off transactions
2.9% + 20p for collection & delivery transactions
No charge for first £1k of transactions

Goodtill connects with no-contract card readers from iZettle, Square and SumUp as well as traditional terminals from Barclaycard and Paymentsense. You can also sync the system with Xero or QuickBooks for accounting, WooCommerce on your own website and food delivery software.

Customer support is reserved to undisclosed opening hours (we asked them about opening times, but they evaded the question). Generally, Goodtill gets good customer reviews with positive feedback on the software.

Payment integrations: Barclaycard, iZettle, Paymentsense, Square, SumUp

Can you try before committing? You can book a free trial or demo of the software through Goodtill’s contact form.

iiko – for serious quick-service businesses

Best for: Fast-growing takeaway businesses expecting to adapt along the way

Pricing: From £49 + VAT/mo per till

Compatibility: PC touchscreens, Mac (via web browser)

Pros: Range of food & drink features, no lock-in, multiple delivery & order options, good service

Cons: No Android or iPad compatibility, no trial, ordering apps cost extra

iiko
(4/5)

iiko is a lesser-known POS system in the UK that nonetheless represents good value for money. The till software works only in a web browser, not iPad or Android tablets. Consequently, iiko will sell you a touchscreen computer, receipt printer and accessories to complete the setup.

iiko works in conjunction with a number of takeaway and ordering systems. For example, the software can be integrated directly with Deliveroo or Uber Eats for online delivery orders. You can also subscribe to a table-side ordering app for contactless ordering within your establishment, or manage your own delivery drivers through a dedicated app.

Image: iiko

iiko EPOS system

iiko EPOS has a good range of till features, with several options for takeaway.

Quick-service businesses can benefit from the handheld iikoNano, which is a portable touchscreen terminal with built-in POS software for on-the-go orders (card payments require a separate card reader). This is an affordable first step for those not quite ready for a computer till, or those who want a portable till to sync with the main point of sale.

The EPOS system has many features including the ability to take over-the-phone orders, table reservations, advanced inventory management, staff rotas and offline mode. There are different amounts of features depending on whether you’re on the Basic, Professional or Enterprise plan (paid monthly, or annually for a discounted price), but they all have a generous selection of functions compared to price. There is no lock-in, so you can cancel the plan any time.

Subscriptions iiko costs
Basic, licence per till £49 + VAT/mo
£468 + VAT/year
Professional, licence per till £69 + VAT/mo
£659 + VAT/year
Enterprise, licence per till £99 + VAT/mo
£999 + VAT/year
Table-side ordering app £12 + VAT/mo per device
Driver app £12 + VAT/mo per device
Subscriptions iiko costs
Basic, licence per till £49 + VAT/mo
£468 + VAT/year
Professional, licence per till £69 + VAT/mo
£659 + VAT/year
Enterprise, licence per till £99 + VAT/mo
£999 + VAT/year
Table-side ordering app £12 + VAT/mo per device
Driver app £12 + VAT/mo per device

Integrations with certain external software may require the Enterprise subscription. But generally, iiko is suitable for any size business – in fact, it scales up pretty nicely with multi-store takeaway operations and can be adapted at any point.

Customer support is available 24/7 online or via telephone. It is limited how many UK reviews there are, but most of them are positive about their experiences with iiko. It is not clear which card machines can be integrated with iiko, but merchants can most likely choose one of the major payment providers in the UK.

Payment integrations: Ask iiko about options

Can you try before committing? There’s no trial, but you can request a free demo on iiko’s website.

TouchBistro – great for the till, limited for online orders

Best for: User-friendliness of POS system

Pricing: From £49 + VAT/mo

Compatibility: iPad

Pros: Advanced EPOS that’s easy to figure out, many features for the price, good customer support

Cons: Online ordering limited to Uber Eats & Deliveroo, no Android compatibility, 12-month commitment

TouchBistro is superb as a POS system for small, single-location restaurants looking for advanced till software that’s easy to use. The software requires a minimum commitment of 12 months, but TouchBistro’s 30-day free trial at the beginning is generous compared to alternative solutions.

The till interface is very user-friendly, with in-app explanations in the settings menu where it gets more advanced. This is a system that’s made for first-time users who nonetheless require a full range of restaurant features.

Image: TouchBistro

TouchBistro Self Ordering Kiosk

TouchBistro Self Ordering Kiosk is ideal for socially distanced orders on your premises.

That being said, the only delivery platforms you can integrate are Uber Eats and Deliveroo through Deliverect. Since these are not cheap delivery solutions, TouchBistro might be more appealing for on-premise orders through the TouchBistro Self-Ordering Kiosk (priced as an additional iPad licence). This allows customers to submit and pay for food orders, then wait while you prepare the meals on site.

Alternatively, you can accept orders over the phone, which can be entered manually through the till interface. Customer details, notes and other information can be added, then sent to the kitchen. Payments can be completed via your payment system in any way you like.

TouchBistro costs
Software licence for first iPad £49 + VAT/mo (billed annually)
Software licence for 2nd & 3rd iPad £45 + VAT/mo (billed annually)
Software licence for 4th-9th iPad £40 + VAT/mo (billed annually)
Software licence for 10+ iPads Custom quote
Deliverect integration £49-£119 per month
£499 setup fee
TouchBistro
costs
Software licence for first iPad £49 + VAT/mo (billed annually)
Software licence for 2nd & 3rd iPad £45 + VAT/mo (billed annually)
Software licence for 4th-9th iPad £40 + VAT/mo (billed annually)
Software licence for 10+ iPads Custom quote
Deliverect integration £49-£119 per month
£499 setup fee

The POS software only works on iPad, not Android or touchscreen computers. Hardware is sold by TouchBistro directly, but you can also shop elsewhere for the compatible till equipment. The till software automatically works offline if you’re just using one iPad, but requires a local network setup for offline mode across multiple iPads.

TouchBistro offers highly-rated, round-the-clock support by phone, chat and email. We have had a good experience of the service when testing the system, but the UK range of features (namely delivery and takeaway options) have been slow to develop in the last couple of years.

Payment integrations: Barclaycard, Paymentsense, Square

Can you try before committing? Yes, TouchBistro has a 7-day free trial and 21 days’ trial extension after creating an account.

Revel Systems – custom POS package with web ordering