The features are wide-ranging, including functions to help you sell more. It also has essentials like table plans, customer tabs, advanced split bills, food menus with modifiers, tipping and staff accounts with custom permissions. You can save customer details in a library and accept gift cards, but customer loyalty features don’t go much beyond this unless you subscribe to a loyalty plan through TouchBistro (price depending on how advanced you want it).
With a Deliverect integration (additional cost), you can connect TouchBistro with online online platforms like Uber Eats and Deliveroo. TouchBistro POS also has its built-in options for pick-up and takeaway orders, but these are not connected to an online ordering system by default.
Friendly 24/7 customer support is included in the price, either though telephone, emailing or directly through the app. The ease of use in the app is excellent, as it shows explanations next to settings so you understand what every little function does without having to look it up online.
TouchBistro is a hybrid EPOS system, meaning it can run both via your local server and in the cloud. With just one iPad till, it will work if the internet is down, then upload sales and changes in the cloud when WiFi is back. A café with multiple iPad tills will need a server to keep iPads synced up, which TouchBistro can provide. With the internet working, the software will run smoothly regardless of how many tills you have.