Wix ecommerce is definitely one of the most user-friendly platforms for Australian small businesses. It’s super-easy to get started, gives you loads of ways to tailor your site, and the online store can be optimised to rank well in search engines.
Large inventories can be problematic, since you cannot get email notifications when stock is running low. And there are other ecommerce platforms with more advanced stock management tools, but Wix works fine if you can keep an eye on sales every day.
Customer support is generally not rated highly, so if you have problems with something, you may run into a lengthy process getting it sorted – that is, unless you opt for VIP support on the most expensive plan.
The payment options for your checkout are a good selection for most merchants. It’s only if you’re a large company with high sales volumes that you can get more competitive rates with other payment processors.
If you’ve never built a website before, we highly recommend the Wix ADI builder, which is the most streamlined way to create a site. For full flexibility over design, Wix Editor is the way to go.
While there’s a free Wix plan, selling online requires a Wix Business subscription. Compared to other website platforms, Wix’s ecommerce plans are excellent value for a small business.