Compared to the free Square Point of Sale, the Restaurants software feels like an extension of the free software – but with more restaurant features and customisation options. The interaction between front-of-house and back-of-house operations, i.e. orders placed at the till and fired to the kitchen, is one of the key things you are paying for. This includes:
- Kitchen Display System (KDS) app;
- Deciding which foods are fired immediately to the kitchen; and
- Timing of courses.
Many features are similar to the free Point of Sale features, including all the payment methods (card reader, manual card entry, cash, cheques, vouchers, others), split bills, adding tax, tipping, product variants, customer library and gift cards. A difference with the Restaurants POS is that settings for each iPad till have options to tailor some of these functions further.
Let’s have a look at Restaurants features, some of which you’ll only find in the Plus (paid) plan.
Table tab functions: The visual floor plan, dividable into sections, is handy for keeping track of orders. Attach each bill to a person/chair and check the timer attached to each table for when the group arrived. Decide when the table should turn on the floor plan (e.g. after an hour) to make it easier to spot who’s likely to leave soon. You can also split bills after you started creating one order for a table, so each chair gets a separate receipt for their own items.