Other booking options can be set up by the business owner to suit their processes. For example, bookings can be automatically accepted when the client books, or you could manually accept each one if you want more control. You could also add a tipping option at checkout, customised email notifications and booking rules.
If you’re dealing with regular customers, the customer directory helps you save time. When you add a customer to an appointment, the app automatically adds this person to your customer library along with any contact details added to the profile.
By adding card details to the customer’s profile (card on file), you can charge the person’s card when necessary. This means that if you do have a no-show or last-minute cancellation, you can still charge the card belonging to your customer (if the customer has agreed to this policy at the time of booking).
However, the cardholder can at any time retract their card information remotely, which has been a problem for some merchants who get customers booking, then retracting their card information and not turning up for a booking that could’ve gone to a paying customer.
There is also an items library where you can add all your services and products. When making an appointment, a service is selected for a time slot. Each service can have a duration, processing time and extra time added to keep the calendar availability accurate.