The amount of online booking systems has flourished, so it can be overwhelming to distinguish them and know what features to look for in one.
Firstly, we should highlight the primary purpose of an online booking system: to accept bookings online and automate the processes around it.
Modern booking software should be cloud-based and update calendars in real time as bookings happen and change. They should also have a range of automatic processes like appointment reminders and a payment process. These are things that save time, as opposed to doing everything manually.
Salons, event managers and other types of businesses need slightly different functions, but a lot of it overlaps between sectors. A generic booking system may not distinguish between webinars, classes, appointments or services, but a really efficient one has features important for the service you offer.
We’ve identified twelve important factors that should help you evaluate scheduling software.