Admin settings are accessed in the back-office account through any internet browser or the side menu in the iPad app (pictured above). Whatever device you’re using, the same breadth of features are accessible, which is user-friendly in itself.
The checkout screen is pretty standard – not that beautiful, but the grid layout of products with images makes it quicker to grasp what to add to the cart, compared with a simple colour coding in place of product images. Some text elements are small and thin, so those with poor vision may struggle to read certain buttons and lines of text.
The Hike POS checkout is faster to manoeuvre on iPad compared to laptop, since it is optimised for touchscreens. You can, however, use a barcode scanner with a computer, which would speed up sales.
We didn’t have any issues understanding the admin account or POS interface – in fact, the till app seemed quite simple. It is only when you add all your products (which can be bulk-imported from a CSV file), customer data, payment options, outlets, till hardware, till users and so on that the system’s full complexities show.